Last updated: January 2026 — This Privacy Policy applies to all services on the okbet1 platform.
What Information We Collect
We collect various types of information when you create an account and use okbet1's services. The primary purpose of this data collection is to provide you with a secure, personalized, and high-quality experience. We never collect unnecessary data, and all information gathered is used solely for its stated purpose.
Account & Identity Information
At registration, we collect your name, date of birth, email address, mobile number, and password. National ID or passport details may also be required at times for age verification and identity confirmation. This information is essential for keeping your account secure and ensuring compliance with responsible gaming policies. We apply the highest security standards when collecting personal data, and all such data is stored in encrypted form.
Device & Browser Information
When you use the okbet1 platform, we automatically collect information about your device type, operating system, browser version, IP address, and internet connection. If you access the platform from a mobile device, your device ID and screen resolution may also be recorded. This data is used solely to improve the platform's technical performance and detect security breaches. We do not attempt to identify you personally from device information.
Payment & Financial Information (BDT)
During deposits or withdrawals, we collect your mobile banking number (bKash, Nagad, Rocket), bank account number, or the last four digits of your card. All payment transactions are conducted in Bangladeshi Taka (BDT) and a record of every transaction is securely stored. While necessary verification details are shared with payment gateway operators, full card or account details are never transferred to any third party. Financial transaction data is stored in compliance with the highest security protocols.
Usage Data
We monitor usage patterns on the platform — including which pages you visit, how long you spend, which games you play, and which buttons you click. This information is used to improve the user experience, show relevant promotions, and support responsible gaming oversight. By analyzing usage data, we can build a better, more tailored service for users in Bangladesh.
How and Why Your Data Is Used
Okbet1 uses collected data only for specific, legitimate purposes. No data is ever used outside its intended purpose or without authorization. The primary purposes for which we use your data are clearly set out below.
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Account Management & Verification
Your data is used to create and manage your account, verify your identity, and confirm you are 18 or older. This is both a legal obligation and part of our responsible gaming policy. Without proper verification, accounts cannot be activated — a measure that is equally important for each user's own safety.
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Transaction Processing
Financial data is used to process deposits, withdrawals, and bonus payments. Accuracy verification is required to ensure every transaction is completed securely and transparently. If a suspicious transaction is flagged, immediate action is taken to protect your account.
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Relevant Promotions & Offers
We analyze your preferences and usage patterns to send you relevant bonus and promotional offers. If you no longer wish to receive such communications, you can unsubscribe at any time through your Account Settings.
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Fraud Prevention & Security
Data is analyzed to protect accounts, prevent money laundering, and detect fraudulent activity — safeguarding not just our platform but every legitimate user. Where suspicious activity is identified, relevant information may be shared with the appropriate authorities.
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Service Improvement & Analytics
By analyzing usage data, we identify weak points in the platform and continuously improve our service quality. This analysis is carried out using fully anonymized methods so that no individual can be identified.
How Long We Keep Your Data & How We Keep It Safe
Okbet1 retains your data only for as long as necessary. Data is kept for exactly the period required to deliver services, meet legal obligations, and resolve disputes. Once that period expires, data is securely deleted or anonymized so you can no longer be identified.
Account Information
Your identity and registration details are stored for as long as your account remains active. Even after account closure, data may be retained for up to five years to meet legal requirements. After that period, all data is permanently deleted.
Transaction Records
Financial transaction data must be retained for a minimum of five to seven years in accordance with Bangladesh's financial regulatory requirements. This data is stored in a fully secure environment that no unauthorized party can access.
Our Technical Measures for Data Protection
Okbet1 uses industry-standard security technology to protect your data. All data transfers are secured with SSL/TLS encryption, and data stored on our servers is kept encrypted at all times. Firewalls, two-factor authentication, and regular security audits are in place to prevent unauthorized access to our systems. Our server infrastructure operates in line with international security standards, and our dedicated technical team is always on hand to respond to any potential security threats immediately. Zero compromise on data protection is our core principle.
When and How Information Is Shared with Third Parties
Okbet1 never sells your personal data or transfers it to third parties without authorization. However, limited data may be shared with trusted partners in specific circumstances necessary to deliver our services. In every case, the amount of data shared is kept to a minimum, and partners are required to adhere to equivalent privacy standards.
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Payment Processors
Financial information necessary to process transactions is shared with payment gateway operators including bKash, Nagad, Rocket, and others. These partners operate under their own strict security standards and are contractually bound to maintain data confidentiality. Payment processors receive only the transaction details relevant to their role, not any other account information.
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Legal & Regulatory Authorities
Data may be disclosed to the relevant authorities when required to comply with Bangladesh law or a valid court order. Sharing limited information in response to lawful requests from law enforcement, anti-money laundering investigations, or fraud inquiries is a legal obligation. Any such disclosure is always carried out within the applicable legal framework.
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Technology Service Providers
We work with trusted technology partners for hosting, cloud storage, and cybersecurity services. These partners are given access only to the data necessary to perform their specific services, and they are bound by agreements consistent with our privacy policy.
Your Rights Over Your Data
Okbet1 believes every user should have full control over their own data. We respect your data rights and are always ready to help you exercise them. Please familiarize yourself with the rights outlined below.
Right to Access Your Data
You can request to know what information we hold about you. We are obligated to provide you with a copy of that data within 30 business days.
Right to Rectification
If any of your information is incorrect or out of date, you can request a correction. Update your details directly through Account Settings or by contacting our support team.
Right to Erasure
In certain circumstances, you may request that your data be deleted. However, some data may need to be retained for a set period due to legal retention obligations.
Right to Data Portability
You have the right to request your data in a structured, machine-readable format. Contact our support team to use this service.
Right to Object to Processing
You have the right to object to your data being processed for marketing purposes. To stop receiving marketing emails or SMS at any time, simply get in touch with us.
Right to Restrict Processing
In certain circumstances, you may request that we temporarily restrict the processing of your data. We take such requests seriously.
Policy Updates & Contact Us
Okbet1 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in advance via your registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy, so we recommend checking this page regularly. Previous versions of the policy are also kept in our archive and can be provided upon request.
Contact Us for Any Data-Related Questions
If you have any questions or concerns about this Privacy Policy, you can contact our data protection team directly. We typically respond to all requests within 72 business hours. Requests related to data deletion, correction, or access may require additional information for identity verification. Our goal is to resolve every user's data concern promptly and to their satisfaction. okbet1 places the highest priority on the digital security of users in Bangladesh.